Assembled incident
Increased API latency, temporarily routing voice calls to live agents
Notice Vendor's status page →
Resolved on July 20, 2026.
Increased load in API requests affected our APIs and Voice services, leading to increased latency. For voice, we temporarily diverted traffic to live agents as we investigated and resolved.
Update timeline
- resolved Jul 20, 2026, 03:49 PM UTC
Increased load in API requests affected our APIs and Voice services, leading to increased latency. For voice, we temporarily diverted traffic to live agents as we investigated and resolved.
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Amazon Web Services