Assembled incident
Voice AI failing back to human agent because of ElevenLab outage
Major Vendor's status page →
Resolved after 2 hours 46 minutes, affecting Voice, on June 12, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Voice
Update timeline
- identified Jun 12, 2025, 06:16 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 12, 2025, 09:02 PM UTC
The issue has been resolved, and we are accepting calls again.
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