Assembled incident

Degraded performance due to upstream provider failures

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Resolved on July 1, 2025, affecting Voice.

resolved Jul 01, 2025, 06:47 PM UTC

We saw intermittent errors from an upstream provider and proactively forwarded all calls from our Voice AI to a live agent.

Started
Jul 01, 2025, 06:47 PM UTC
Resolved
Jul 01, 2025, 06:47 PM UTC
Duration
–
Detected by Pingoru
Jul 01, 2025, 06:47 PM UTC

Affected components

Voice

Update timeline

  1. resolved Jul 01, 2025, 06:47 PM UTC

    We saw intermittent errors from an upstream provider and proactively forwarded all calls from our Voice AI to a live agent.

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