Assembled incident
Degraded Voice performance due to upstream provider errors
Minor Vendor's status page →
Resolved after 12 minutes, affecting Voice, on July 9, 2025.
We've reenabled our voice agent to start accepting calls again
Affected components
Voice
Update timeline
- investigating Jul 09, 2025, 09:30 PM UTC
We are seeing intermittent errors from an upstream provider - we will be forwarding all calls from our Voice AI to live agents.
- investigating Jul 09, 2025, 09:42 PM UTC
We've reenabled our voice agent to start accepting calls again
- resolved Jul 09, 2025, 10:05 PM UTC
This incident has been resolved.
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