Aryeo incident

All emails sent this morning that experienced delayed delivery have been properly delivered. We are continuing to monitor performance, but all systems are operational.

Minor

Resolved after 35 minutes, affecting Notifications, on December 29, 2025.

resolved Dec 29, 2025, 05:49 PM UTC

All emails sent this morning that experienced delayed delivery have been properly delivered. We are continuing to monitor performance, but all systems are operational.

Started
Dec 29, 2025, 05:13 PM UTC
Resolved
Dec 29, 2025, 05:49 PM UTC
Duration
35m
Detected by Pingoru
Dec 29, 2025, 05:13 PM UTC

Affected components

Notifications

Update timeline

  1. identified Dec 29, 2025, 05:13 PM UTC

    We have received escalating reports of email deliverability issues. We are investigating the reported issue and will provide further updates as they become available.

  2. identified Dec 29, 2025, 05:15 PM UTC

    New email deliveries after 10:39am ET are delayed. We are working with our email provider to process the notifications.

  3. monitoring Dec 29, 2025, 05:22 PM UTC

    Delivery of new emails has been restored. We are working to ensure emails triggered between 10:39am-12:21pm ET are properly delivered.

  4. resolved Dec 29, 2025, 05:49 PM UTC

    All emails sent this morning that experienced delayed delivery have been properly delivered. We are continuing to monitor performance, but all systems are operational.

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