Aryeo incident

The issue is now resolved. We will follow up with additional details about the root cause.

Minor

Resolved after 1 hour 24 minutes, affecting Web Client (Admin) and Web Client (Customer) and 1 more, on April 11, 2026.

resolved Apr 11, 2026, 05:43 PM UTC

The issue is now resolved. We will follow up with additional details about the root cause.

Affected components

Web Client (Admin)Web Client (Customer)APIs

identified Apr 11, 2026, 04:19 PM UTC

We have identified the root cause of slow, and sometimes unsuccessful, requests that began around 11:00 AM EST. The engineering team is engaged and has implemented a fix to remediate the issue. Additional updates will be provided as they become available.
investigating Apr 11, 2026, 04:44 PM UTC

We are observing an increase in failed responses and are continuing to investigate.
resolved Apr 11, 2026, 05:43 PM UTC

The issue is now resolved. We will follow up with additional details about the root cause.

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