Arista CloudVision incident
[Informational] CloudVision as-a-Service will no longer officially support devices running EOS 4.23, 4.24, or 4.25 trains starting January 1st, 2026
Resolved on June 16, 2025.
CloudVision as-a-Service will no longer officially support devices running EOS 4.23, 4.24, or 4.25 trains starting January 1st, 2026. This is in line with our CloudVision Lifecycle Policy (https://www.arista.com/en/support/product-documentation/cloudvision-life-cycle-policy). We won't remove existing support, but new CloudVision releases won't be tested with these older EOS trains. While most CloudVision features will likely continue to function, any support for these older trains will be on a best-effort basis. We strongly recommend upgrading your EOS devices via CloudVision to a supported release.
Update timeline
- resolved Jun 16, 2025, 05:03 PM UTC
CloudVision as-a-Service will no longer officially support devices running EOS 4.23, 4.24, or 4.25 trains starting January 1st, 2026. This is in line with our CloudVision Lifecycle Policy (https://www.arista.com/en/support/product-documentation/cloudvision-life-cycle-policy). We won't remove existing support, but new CloudVision releases won't be tested with these older EOS trains. While most CloudVision features will likely continue to function, any support for these older trains will be on a best-effort basis. We strongly recommend upgrading your EOS devices via CloudVision to a supported release.
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