Aqua incident

Partial Service Degradation

Resolved after 10 hours 51 minutes, affecting Aqua Cloud API Status and Cloud Account Scanning and 1 more, on October 20, 2025.

resolved Oct 21, 2025, 01:52 AM UTC

The issues affecting login performance have been mitigated, and services are now operating normally. We continue to monitor the situation to ensure stability. Thank you for your patience and understanding.

Started
Oct 20, 2025, 03:01 PM UTC
Resolved
Oct 21, 2025, 01:52 AM UTC
Duration
10h 51m
Detected by Pingoru
Oct 20, 2025, 03:01 PM UTC

Affected components

Aqua Cloud API StatusCloud Account ScanningVulnerability ScanningAqua Cloud Console StatusDynamic Threat Analysis (DTA) Scanning

Update timeline

  1. monitoring Oct 20, 2025, 03:01 PM UTC

    We are currently experiencing issues with some internal systems due to an ongoing incident with our cloud provider. As a result, certain services or operations may be temporarily unavailable or perform slower than usual. Our public cloud provider is actively working to mitigate this issue on priority. We will continue to provide updates as more information becomes available. Thank you for your understanding.

  2. monitoring Oct 20, 2025, 11:49 PM UTC

    We are continuing to monitor residual effects from the earlier cloud provider incident. Some users may experience occasional slow logins or degraded performance in certain areas of the product. Our team is actively investigating this behavior to confirm whether it is related to the prior outage or an internal issue. We will share further updates as soon as we have more information. Thank you for your patience and understanding.

  3. resolved Oct 21, 2025, 01:52 AM UTC

    The issues affecting login performance have been mitigated, and services are now operating normally. We continue to monitor the situation to ensure stability. Thank you for your patience and understanding.

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