Aqua incident

Partial Login Interruptions in US-EAST-1 Region

Resolved after 41 minutes, affecting Aqua Cloud API Status and Cloud Account Scanning and 1 more, on October 30, 2024.

resolved Oct 30, 2024, 09:10 PM UTC

The login issues in the US-EAST-1 region have now been fully resolved. All services are back to normal and fully operational.

Started
Oct 30, 2024, 08:28 PM UTC
Resolved
Oct 30, 2024, 09:10 PM UTC
Duration
41m
Detected by Pingoru
Oct 30, 2024, 08:28 PM UTC

Affected components

Aqua Cloud API StatusCloud Account ScanningVulnerability ScanningReal-Time Events ServiceAqua Cloud Console StatusDynamic Threat Analysis (DTA) ScanningRemediation Service

Update timeline

  1. identified Oct 30, 2024, 08:28 PM UTC

    We are currently experiencing partial interruptions with login capabilities on our production platform in the US-EAST-1 region. This is due to throttling issues affecting our CSPM database.Our engineering team is actively working to mitigate the throttling issue in the CSPM database and restore full login functionality. Some users may still experience intermittent login difficulties.We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

  2. resolved Oct 30, 2024, 09:10 PM UTC

    The login issues in the US-EAST-1 region have now been fully resolved. All services are back to normal and fully operational.

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