Resolved after 1 hour 22 minutes, affecting Golive Cloud - App and Golive Cloud - API and 1 more, on March 10, 2026.
We have identified and resolved the root cause of the issue. One of our nodes was unable to perform DNS resolution due to routing errors. The routing issues have now been fixed, and DNS resolution is working correctly. We apologize for the inconvenience caused.
Affected components
Update timeline
- investigating Mar 10, 2026, 07:04 PM UTC
We are currently investigating the issue.
- investigating Mar 10, 2026, 07:32 PM UTC
We identified a DNS resolution issue on one of our production nodes. The Golive service has been moved to another node and is now available again. We are currently working with our cloud provider to determine the root cause of the issue and implement a fix.
- resolved Mar 10, 2026, 08:27 PM UTC
We have identified and resolved the root cause of the issue. One of our nodes was unable to perform DNS resolution due to routing errors. The routing issues have now been fixed, and DNS resolution is working correctly. We apologize for the inconvenience caused.
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