Appointment Reminder incident

Redtail API Error

Resolved after 2 days 4 hours, affecting Redtail Calendar, on February 1, 2021.

investigating Feb 01, 2021, 08:38 PM UTC

Currently unable to pull appointment activities from Redtail. We have notified Redtail and awaiting an update.

Started: Feb 01, 2021, 08:38 PM UTC
Resolved: Feb 04, 2021, 01:33 AM UTC
Duration: 2d 4h
Detected by Pingoru: Feb 01, 2021, 08:38 PM UTC

Affected components

Redtail Calendar

Update timeline

investigating Feb 01, 2021, 08:38 PM UTC

Currently unable to pull appointment activities from Redtail. We have notified Redtail and awaiting an update.
resolved Feb 04, 2021, 01:33 AM UTC

Redtail API is back working as per normal.

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