Apphud incident

Delayed Processing of App Store Server Notifications

Resolved on February 11, 2025.

resolved Feb 11, 2025, 12:53 PM UTC

We have identified an issue causing delays in processing App Store server notifications for some apps. The delay was due to an issue with one of our background queue processing. As a result, you may notice batched renewal events appearing in the Events table as the system catches up. The issue has been identified and data is currently being processed. We expect normal processing to resume shortly. We apologize for any inconvenience and appreciate your patience.

Started
Feb 11, 2025, 12:53 PM UTC
Resolved
Feb 11, 2025, 12:53 PM UTC
Duration
–
Detected by Pingoru
Feb 11, 2025, 12:53 PM UTC

Update timeline

  1. resolved Feb 11, 2025, 12:53 PM UTC

    We have identified an issue causing delays in processing App Store server notifications for some apps. The delay was due to an issue with one of our background queue processing. As a result, you may notice batched renewal events appearing in the Events table as the system catches up. The issue has been identified and data is currently being processed. We expect normal processing to resume shortly. We apologize for any inconvenience and appreciate your patience.

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