Apphud incident

Subscribers Retention chart is unavailable

Resolved after 20 minutes, on March 23, 2025.

investigating Mar 23, 2025, 01:40 AM UTC

We've received reports that the Subscribers Retention chart is currently unavailable. Our engineers are actively working on a fix. In the meantime, please use the Net Revenue Retention chart as an alternative. We apologize for the inconvenience and appreciate your patience.

Started
Mar 23, 2025, 01:40 AM UTC
Resolved
Mar 23, 2025, 02:00 AM UTC
Duration
20m
Detected by Pingoru
Mar 23, 2025, 01:40 AM UTC

Update timeline

  1. investigating Mar 23, 2025, 01:40 AM UTC

    We've received reports that the Subscribers Retention chart is currently unavailable. Our engineers are actively working on a fix. In the meantime, please use the Net Revenue Retention chart as an alternative. We apologize for the inconvenience and appreciate your patience.

  2. resolved Mar 23, 2025, 02:00 AM UTC

    This incident has been resolved.

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