Apphud incident
Delay in sending "User Created" events to Facebook, TikTok and Branch integrations
Resolved after 1 day 22 hours, on April 16, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Apr 16, 2025, 11:56 AM UTC
We are currently experiencing delays in sending "User Created" events to third-party integrations. Events are not being sent to Facebook and TikTok, and some regular app events are not being sent to Branch. These events are stuck in a "Pending" state. Our engineers are actively working to resolve the issue. Once fixed, all pending events will be sent. Thank you for your patience.
- identified Apr 16, 2025, 11:57 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2025, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 18, 2025, 10:14 AM UTC
This incident has been resolved.
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