AppFox incident

Issues with approvals in Section Approval macros

Resolved after 5 hours 9 minutes, affecting Core App, on July 18, 2025.

resolved Jul 18, 2025, 04:53 PM UTC

We are resolving the incident as we have reviewed the severity of the issues reported. We currently believe that the unexpected behaviors reported are the result of independent issues which we will triage, investigate and resolve as part of our standard defect process. If you are affected by an issue with section approvals, please report a bug through our Service Desk: https://appfox.atlassian.net/servicedesk/customer/portal/3

Started
Jul 18, 2025, 11:43 AM UTC
Resolved
Jul 18, 2025, 04:53 PM UTC
Duration
5h 9m
Detected by Pingoru
Jul 18, 2025, 11:43 AM UTC

Affected components

Core App

Update timeline

  1. investigating Jul 18, 2025, 11:43 AM UTC

    We are aware of issues with recording approvals in our Section Approvals macros, and our engineering team is investigating the situation.

  2. resolved Jul 18, 2025, 04:53 PM UTC

    We are resolving the incident as we have reviewed the severity of the issues reported. We currently believe that the unexpected behaviors reported are the result of independent issues which we will triage, investigate and resolve as part of our standard defect process. If you are affected by an issue with section approvals, please report a bug through our Service Desk: https://appfox.atlassian.net/servicedesk/customer/portal/3

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