AppFollow incident

Provider outage causing issues with AI services

Resolved after 3 hours 33 minutes, affecting Watch, on November 18, 2025.

resolved Nov 18, 2025, 05:08 PM UTC

The issue has been fixed on our providers' end, and the AI features in AppFollow are now back to fully operational. Thank you for your patience!

Started
Nov 18, 2025, 01:35 PM UTC
Resolved
Nov 18, 2025, 05:08 PM UTC
Duration
3h 33m
Detected by Pingoru
Nov 18, 2025, 01:35 PM UTC

Affected components

Watch

Update timeline

  1. identified Nov 18, 2025, 01:35 PM UTC

    There is currently an outage with some of our third-party service providers which power our AI features, so AI replies and summaries might be affected temporarily as the outage is resolved on their end. We will provide more updates once their service is stabilized and the AI features are back to normal.

  2. resolved Nov 18, 2025, 05:08 PM UTC

    The issue has been fixed on our providers' end, and the AI features in AppFollow are now back to fully operational. Thank you for your patience!

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