AppFollow incident

Google Play Reviews Issue

Resolved on March 26, 2026.

resolved Mar 30, 2026, 08:47 AM UTC

Between March 26–27, we observed issues with receiving new reviews from Google Play. It appears the problem was on Google’s side — not with review availability, but with their ability to publish reviews. On our side, this showed up as a significant drop in the number of reviews we collect, which led to: • Fewer alerts being sent • Fewer replies being generated

Started
Mar 26, 2026, 02:00 AM UTC
Resolved
Mar 26, 2026, 02:00 AM UTC
Duration
–
Detected by Pingoru
Mar 26, 2026, 02:00 AM UTC

Update timeline

  1. resolved Mar 30, 2026, 08:47 AM UTC

    Between March 26–27, we observed issues with receiving new reviews from Google Play. It appears the problem was on Google’s side — not with review availability, but with their ability to publish reviews. On our side, this showed up as a significant drop in the number of reviews we collect, which led to: • Fewer alerts being sent • Fewer replies being generated

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