AppFollow incident

ASO and Keywords data Delay

Resolved after 15 hours 47 minutes, affecting ASO and ASO, on April 14, 2026.

identified Apr 14, 2026, 05:01 PM UTC

We experienced a delay in ASO scoring calculations and Keywords data collection. The root cause has now been identified and resolved. At this time, we are still processing the backlog generated during the incident. As a result, some delays in ASO scoring may continue until processing is fully completed. We are actively working to restore normal performance as quickly as possible and will provide further updates if needed.

Started
Apr 14, 2026, 05:01 PM UTC
Resolved
Apr 15, 2026, 08:49 AM UTC
Duration
15h 47m
Detected by Pingoru
Apr 14, 2026, 05:01 PM UTC

Affected components

ASOASO

Update timeline

  1. identified Apr 14, 2026, 05:01 PM UTC

    We experienced a delay in ASO scoring calculations and Keywords data collection. The root cause has now been identified and resolved. At this time, we are still processing the backlog generated during the incident. As a result, some delays in ASO scoring may continue until processing is fully completed. We are actively working to restore normal performance as quickly as possible and will provide further updates if needed.

  2. resolved Apr 15, 2026, 08:49 AM UTC

    This incident has been resolved.

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