AppFollow incident

Google Play Data Collection Delays

Resolved after 4 days 10 hours, affecting Data Source Connection, on March 6, 2025.

resolved Mar 10, 2025, 06:54 PM UTC

The issue affecting data retrieval from Google Play services has been resolved. Data collection for Reviews (Country Connect), Google Play ASO Reports, and Google Play Private Ratings is now functioning as expected.

Started
Mar 06, 2025, 08:25 AM UTC
Resolved
Mar 10, 2025, 06:54 PM UTC
Duration
4d 10h
Detected by Pingoru
Mar 06, 2025, 08:25 AM UTC

Affected components

Data Source Connection

Update timeline

  1. identified Mar 06, 2025, 08:25 AM UTC

    We are experiencing issues retrieving data from Google Play services, which may cause delays in collecting: - Reviews for accounts with Country Connect enabled - Google Play ASO Reports - Google Play Private Ratings Our team is actively monitoring the issue and working on improvements.

  2. resolved Mar 10, 2025, 06:54 PM UTC

    The issue affecting data retrieval from Google Play services has been resolved. Data collection for Reviews (Country Connect), Google Play ASO Reports, and Google Play Private Ratings is now functioning as expected.

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