Appfigures incident

Delays with App Store Connect Usage

Resolved after 6 days 15 hours, affecting Usage, on June 22, 2026.

monitoring Jun 26, 2026, 02:35 PM UTC

Usage syncs are back up and running after we implemented a workaround earlier this week. We'll be keeping an eye on things throughout the rest of the day to make sure everything continues updating normally.

Started
Jun 22, 2026, 10:13 PM UTC
Resolved
Jun 29, 2026, 02:07 PM UTC
Duration
6d 15h
Detected by Pingoru
Jun 22, 2026, 10:13 PM UTC

Affected components

Usage

Update timeline

  1. investigating Jun 22, 2026, 10:13 PM UTC

    We're currently investigating delays with usage data syncing from App Store Connect. Usage data is delayed starting June 15. We're looking into the cause and will share another update once we have more information and syncs are caught up.

  2. identified Jun 24, 2026, 03:20 PM UTC

    We've located the root cause of the issue and traced it to a recent change from Apple. We're now working on a workaround and will have usage data caught up as soon as possible. We'll share another update once syncs are back up to date.

  3. monitoring Jun 26, 2026, 02:35 PM UTC

    Usage syncs are back up and running after we implemented a workaround earlier this week. We'll be keeping an eye on things throughout the rest of the day to make sure everything continues updating normally.

  4. resolved Jun 29, 2026, 02:07 PM UTC

    We've continued monitoring usage syncs, and everything is updating normally

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