Appfigures incident

Google Sync Errors

Resolved after 3 hours 47 minutes, affecting Downloads and Revenue, on December 1, 2025.

monitoring Dec 01, 2025, 05:35 PM UTC

Our update for Google’s changes is now live. We’ve kicked off syncs and are keeping a close eye on everything.

Started
Dec 01, 2025, 05:03 PM UTC
Resolved
Dec 01, 2025, 08:50 PM UTC
Duration
3h 47m
Detected by Pingoru
Dec 01, 2025, 05:03 PM UTC

Affected components

DownloadsRevenue

Update timeline

  1. identified Dec 01, 2025, 05:03 PM UTC

    Overnight, Google made a change to their reports for paid products that's affecting syncs. We're already on it and will have a fix out shortly. Once the fix is live, we'll reimport as needed to make sure all reports are up to date.

  2. monitoring Dec 01, 2025, 05:35 PM UTC

    Our update for Google’s changes is now live. We’ve kicked off syncs and are keeping a close eye on everything.

  3. resolved Dec 01, 2025, 08:50 PM UTC

    Syncs have completed successfully and everything is back to normal.

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