Appfigures incident

Elevated site and API errors

Resolved after 47 minutes, affecting Analytics and API, on September 4, 2025.

resolved Sep 04, 2025, 11:23 PM UTC

We've fixed the underlying cause and the site and API are fully back in service. We'll continue monitoring going forward.

Started
Sep 04, 2025, 10:35 PM UTC
Resolved
Sep 04, 2025, 11:23 PM UTC
Duration
47m
Detected by Pingoru
Sep 04, 2025, 10:35 PM UTC

Affected components

AnalyticsAPI

Update timeline

  1. identified Sep 04, 2025, 10:35 PM UTC

    We're investigating an issue that is causing some accounts to get errors when generating reports. We've identified the root cause and are working on a fix.

  2. resolved Sep 04, 2025, 11:23 PM UTC

    We've fixed the underlying cause and the site and API are fully back in service. We'll continue monitoring going forward.

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