Appfigures incident

Google's Subscription Report Delays

Resolved after 4 days 20 hours, affecting Subscriptions, on October 1, 2025.

resolved Oct 06, 2025, 04:09 PM UTC

Google has generated subscription data through October 3. October 2nd and 3rd, are currently reporting partial data and will be automatically updated as Google releases additional information.

Started
Oct 01, 2025, 07:57 PM UTC
Resolved
Oct 06, 2025, 04:09 PM UTC
Duration
4d 20h
Detected by Pingoru
Oct 01, 2025, 07:57 PM UTC

Affected components

Subscriptions

Update timeline

  1. monitoring Oct 01, 2025, 07:57 PM UTC

    Since September 24th, Google’s subscription reports have been showing delayed or partial data. What's impacted? - New subscriptions/activations and cancellations are delayed after the 24th. - Active subscriptions are available through September 29th, but may be incomplete. We’ve reached out to Google in hopes of bringing these reports up to date. Once Google makes additional data available in their exportable reports, we’ll automatically import the missing days and metrics.

  2. monitoring Oct 02, 2025, 05:45 PM UTC

    Google's subscription reports still carry the delays from the 24th. As soon as additional dates are released, we will automatically import the data for everyone.

  3. resolved Oct 06, 2025, 04:09 PM UTC

    Google has generated subscription data through October 3. October 2nd and 3rd, are currently reporting partial data and will be automatically updated as Google releases additional information.

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