Resolved after 2 hours 15 minutes, affecting Console (console.apify.com), on February 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Feb 28, 2025, 09:45 AM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 28, 2025, 09:59 AM UTC
- Users who subscribe or upgrade their account to a higher tier did not receive invoices for the upgrade, and the subscription plan was not updated. - Subscriptions wasn't upgraded correctly. - There is no service disruption for existing subscriptions. - We are working towards a fix, and invoices will be reissued and subscriptions upgraded once the fix is deployed.
- monitoring Feb 28, 2025, 10:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 28, 2025, 12:01 PM UTC
Invoices issuing and subscribing is fully operational again.
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