Apideck incident

Automated Refresh Token Warmer Failures

Resolved after 12 days 15 hours, affecting Vault API, on July 1, 2025.

monitoring Jul 01, 2025, 07:50 AM UTC

We identified an issue with the automated system responsible for refreshing tokens, which caused some tokens to expire unexpectedly. We’ve implemented changes to improve the system’s resilience under back-pressure and are actively monitoring to ensure this does not recur.

Started
Jul 01, 2025, 07:50 AM UTC
Resolved
Jul 13, 2025, 11:09 PM UTC
Duration
12d 15h
Detected by Pingoru
Jul 01, 2025, 07:50 AM UTC

Affected components

Vault API

Update timeline

  1. monitoring Jul 01, 2025, 07:50 AM UTC

    We identified an issue with the automated system responsible for refreshing tokens, which caused some tokens to expire unexpectedly. We’ve implemented changes to improve the system’s resilience under back-pressure and are actively monitoring to ensure this does not recur.

  2. resolved Jul 13, 2025, 11:09 PM UTC

    This incident has been resolved.

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