Resolved after 1 hour 28 minutes, affecting Apicbase Application, on March 26, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 26, 2025, 09:40 AM UTC
Our teams are aware that some customers are facing issues loading certain pages. We are aware of the source of the problem and are looking into ways to resolve the issues as soon as possible.
- identified Mar 26, 2025, 09:43 AM UTC
We have identified the issue to the auto-scaling of our database systems. We have taken temporary measures to reroute database load in order to have all operations functional but users might experience degraded performance (slower loading times). Meanwhile our teams are working on a more permanent solution.
- monitoring Mar 26, 2025, 10:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2025, 11:08 AM UTC
This incident has been resolved.
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