Anthropic incident

Microsoft Office add-in availability

Resolved after 1 day 21 hours, on July 22, 2026.

identified Jul 22, 2026, 05:56 PM UTC

Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel. To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsoft.com/en-us/product/office/wa200010725

Started
Jul 22, 2026, 05:56 PM UTC
Resolved
Jul 24, 2026, 03:36 PM UTC
Duration
1d 21h
Detected by Pingoru
Jul 22, 2026, 05:56 PM UTC

Update timeline

  1. identified Jul 22, 2026, 05:56 PM UTC

    Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel. To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsoft.com/en-us/product/office/wa200010725

  2. resolved Jul 24, 2026, 03:36 PM UTC

    This issue has been resolved.

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