Resolved after 21 hours 10 minutes, affecting Anthology Student, on October 29, 2025.
The incident is now resolved, and all our services are confirmed to be operating normally.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:44 PM UTC
We are currently experiencing a service disruption due to an issue with our cloud provider. Some platform functionality — including ISIR and ADF services (but not limited to these) — may be intermittently unavailable or degraded.
- investigating Oct 29, 2025, 05:21 PM UTC
Our cloud provider continues to work on mitigating the issue. An estimated time for resolution is currently unavailable. We will share the next update within 60 minutes.
- identified Oct 29, 2025, 06:22 PM UTC
Mitigation efforts by our cloud provider are ongoing. The issue is being actively worked on. We will provide the next update in 60 minutes.
- identified Oct 29, 2025, 07:39 PM UTC
Our cloud provider has implemented mitigation measures, and we are seeing partial recovery. Full-service restoration may take up to 4 hours. We will continue to share updates as they become available.
- monitoring Oct 29, 2025, 09:00 PM UTC
All services have been restored. We are continuing to monitor the environment to ensure full stability.
- resolved Oct 30, 2025, 01:54 PM UTC
The incident is now resolved, and all our services are confirmed to be operating normally.
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