Anthology incident

Student application down- Canada region

Resolved after 2 hours 25 minutes, affecting Anthology Student, on March 3, 2025.

monitoring Mar 03, 2025, 07:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 03, 2025, 05:45 PM UTC
Resolved
Mar 03, 2025, 08:11 PM UTC
Duration
2h 25m
Detected by Pingoru
Mar 03, 2025, 05:45 PM UTC

Affected components

Anthology Student

Update timeline

  1. investigating Mar 03, 2025, 05:45 PM UTC

    As of 11:30 AM EST on March 3, 2025, our engineers began investigating an issue preventing users in the Canada region from logging into the student application. The site is not loading, and users may encounter errors. We will share updates as soon as more information becomes available.

  2. identified Mar 03, 2025, 06:57 PM UTC

    Some users in the Canada Central region may experience intermittent issues accessing the Student application. Our service provider has confirmed the issue and actively working to resolve.

  3. monitoring Mar 03, 2025, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2025, 08:11 PM UTC

    This issue has been resolved and observed that clients are operating normally.

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