Resolved after 15 hours 20 minutes, affecting Anthology Student, on June 12, 2025.
This incident has been resolved and it was observed that clients are operating normally.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:53 PM UTC
Our engineers began investigating an issue where a few users are unable to log in to the student application. The site fails to load, and users may encounter errors.
- investigating Jun 12, 2025, 07:29 PM UTC
Our engineers are continuing to investigate the issue. We will provide an update in 30 minutes.
- identified Jun 12, 2025, 08:04 PM UTC
We have identified the issue with Cloudflare. We are actively working on multiple parallel paths to mitigate this issue.
- monitoring Jun 12, 2025, 09:01 PM UTC
Our service provider has confirmed that most services have been restored. Many users should now see services back online. We are closely monitoring the situation and continuing to work with the provider to ensure full resolution.
- resolved Jun 13, 2025, 10:13 AM UTC
This incident has been resolved and it was observed that clients are operating normally.
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