Resolved after 6 days 22 hours, affecting Anthology Student, on August 26, 2025.
A fix has been applied, and most clients have restored service for Mailbox Manager. We are actively monitoring the situation.
Affected components
Update timeline
- investigating Aug 26, 2025, 04:37 PM UTC
Starting at 26-Aug 12:29 PM EST, users began experiencing issues with the Mailbox Manager feature, which may have impacted their ability to manage mailbox settings and related functions. Our engineering team is actively investigating the root cause and working on mitigation steps to restore full functionality. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- monitoring Aug 26, 2025, 06:20 PM UTC
A fix has been applied, and most clients have restored service for Mailbox Manager. We are actively monitoring the situation.
- resolved Sep 02, 2025, 03:06 PM UTC
This incident has been resolved.
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