Resolved after 10 days 1 hour, affecting API and Users Interface and Alerts and 1 more, on April 4, 2026.
Maintenance in US Cluster is completed. Alerts are functional again, Data Collectors are still offline
Affected components
Update timeline
- investigating Apr 04, 2026, 08:00 AM UTC
Snowflake Streams have encountered difficulties in retrieving data samples over the last few hours. This issue is not localized to a single region but is impacting all of our clusters across different geographical areas. Our team is actively conducting a thorough investigation to identify the root cause of this disruption and to implement a resolution as quickly as possible
- investigating Apr 04, 2026, 03:02 PM UTC
[CRUCIAL UPDATE] The following Data Collectors are currently affected and are not retreiving any samples: - Snowflake - S3 - Kinesis We are continuing to investigate the issue.
- investigating Apr 04, 2026, 09:32 PM UTC
All data collectors are currently not working. We are working on restoring them.
- investigating Apr 06, 2026, 08:18 AM UTC
We are experiencing issues in collecting data, and detecting and dispatching anomaly type alerts
- investigating Apr 11, 2026, 06:21 AM UTC
Starting 7:00 AM UTC. Expected downtime for Frankfurt Customers: ~3 hours
- investigating Apr 11, 2026, 10:33 AM UTC
Maintenance in Frankfurt Cluster is completed. Alerts are functional again, Data Collectors are still offline.
- investigating Apr 11, 2026, 10:36 AM UTC
Starting 11:00 AM UTC. Expected downtime for US Customers: ~3 hours
- investigating Apr 11, 2026, 03:43 PM UTC
Maintenance in US Cluster is completed. Alerts are functional again, Data Collectors are still offline
- resolved Apr 14, 2026, 09:16 AM UTC
This incident had been resolved
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