Ande incident

Authentication Service Outage

Resolved after 56 minutes, affecting Website and Mobile Application and 1 more, on August 21, 2025.

identified Aug 21, 2025, 06:24 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 21, 2025, 06:14 PM UTC
Resolved
Aug 21, 2025, 07:10 PM UTC
Duration
56m
Detected by Pingoru
Aug 21, 2025, 06:14 PM UTC

Affected components

WebsiteMobile ApplicationAI Agent

Update timeline

  1. investigating Aug 21, 2025, 06:14 PM UTC

    Our authentication system (WorkOS) is experiencing partial outages that are affecting our system. We are actively monitoring their status at https://status.workos.com

  2. identified Aug 21, 2025, 06:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 21, 2025, 07:10 PM UTC

    This incident has been resolved.

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