Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Resolved after 40 minutes, affecting Family Tree Features, on September 2, 2026.

investigating Sep 02, 2026, 08:53 PM UTC

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

Started
Sep 02, 2026, 08:53 PM UTC
Resolved
Sep 02, 2026, 09:34 PM UTC
Duration
40m
Detected by Pingoru
Sep 02, 2026, 08:53 PM UTC

Affected components

Family Tree Features

Update timeline

  1. investigating Sep 02, 2026, 08:53 PM UTC

    The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

  2. resolved Sep 02, 2026, 09:34 PM UTC

    This incident has been resolved.

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