Resolved after 2 hours 30 minutes, affecting CMS, on May 11, 2026.
**Incident Start Time:** Friday, 8th May, 09.57 BST **Incident End Time:** Monday, 12th May, 14.18 BST **Issue Summary:** An incident occurred within Dynamic Content that required an immediate rollback to a previous version. Users were unable to navigate through different Repositories. **Root Cause:** The issue was introduced in the latest Content Management App release, which included a new multi-select feature for the repository library. The feature caused unintended behaviour that impacted repository navigation functionality. **Corrective Actions:** * Review release verification procedures to improve early detection of UI interaction issues.
Affected components
Update timeline
- identified May 11, 2026, 12:53 PM UTC
Users may experience an issue when switching repositories, where the selected repository updates but the displayed content does not reflect the newly selected repository.
- monitoring May 11, 2026, 01:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 03:24 PM UTC
This incident has been resolved.
- postmortem May 15, 2026, 11:36 AM UTC
**Incident Start Time:** Friday, 8th May, 09.57 BST **Incident End Time:** Monday, 12th May, 14.18 BST **Issue Summary:** An incident occurred within Dynamic Content that required an immediate rollback to a previous version. Users were unable to navigate through different Repositories. **Root Cause:** The issue was introduced in the latest Content Management App release, which included a new multi-select feature for the repository library. The feature caused unintended behaviour that impacted repository navigation functionality. **Corrective Actions:** * Review release verification procedures to improve early detection of UI interaction issues.
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