Resolved after 1 day, affecting CMS, on October 29, 2024.
**Summary:** A small number of power users encountered issues when editing Editions, where slot data was occasionally saved incorrectly. **Root Cause:** Our investigation identified a race condition occurring when navigating between slots, which led to the issue. However, this was an edge case that did not affect all users or every Edition. **Resolution:** We deployed a hotfix to address this issue for future Editions and ensure stability across all users.
Affected components
Update timeline
- investigating Oct 29, 2024, 01:13 PM UTC
We are investigating an incident where customers using SFCC may experience issues with copied editions being scheduled into the wrong slot.
- investigating Oct 29, 2024, 05:00 PM UTC
We are still investigating this issue and we will share a further update shortly
- identified Oct 29, 2024, 07:02 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 30, 2024, 01:19 PM UTC
This incident has been resolved and a fix has been released.
- postmortem Nov 01, 2024, 01:08 PM UTC
**Summary:** A small number of power users encountered issues when editing Editions, where slot data was occasionally saved incorrectly. **Root Cause:** Our investigation identified a race condition occurring when navigating between slots, which led to the issue. However, this was an edge case that did not affect all users or every Edition. **Resolution:** We deployed a hotfix to address this issue for future Editions and ensure stability across all users.
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