Amplience incident

Freshservice outage

Critical Vendor's status page →

Resolved after 23 minutes, affecting Support, on May 13, 2025.

monitoring May 13, 2025, 02:40 PM UTC

Freshservice is now working as normal

Started
May 13, 2025, 02:36 PM UTC
Resolved
May 13, 2025, 03:00 PM UTC
Duration
23m
Detected by Pingoru
May 13, 2025, 02:36 PM UTC

Affected components

Support

Update timeline

  1. investigating May 13, 2025, 02:36 PM UTC

    We are currently investigating this issue.

  2. monitoring May 13, 2025, 02:40 PM UTC

    Freshservice is now working as normal

  3. resolved May 13, 2025, 03:00 PM UTC

    This incident has been resolved.

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