Amperity incident

Amperity experienced an outage

Resolved on January 26, 2026, affecting Website and AWS Platform and 1 more.

resolved Jan 26, 2026, 04:09 PM UTC

This morning at 7:00am PST, the Amperity UI stopped loading on all tenants in all stacks, except for AWS US. The issue was quickly identified and resolved by 7:40am PST. The impact was limited to the UI only, so users would not have been able to access the platform, however all backend processes were operational. Amperity is performing an after action review to identify the root cause and preventative measures.

Started
Jan 26, 2026, 04:09 PM UTC
Resolved
Jan 26, 2026, 04:09 PM UTC
Duration
–
Detected by Pingoru
Jan 26, 2026, 04:09 PM UTC

Affected components

WebsiteAWS PlatformAzure Platform

Update timeline

  1. resolved Jan 26, 2026, 04:09 PM UTC

    This morning at 7:00am PST, the Amperity UI stopped loading on all tenants in all stacks, except for AWS US. The issue was quickly identified and resolved by 7:40am PST. The impact was limited to the UI only, so users would not have been able to access the platform, however all backend processes were operational. Amperity is performing an after action review to identify the root cause and preventative measures.

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