Amira Learning incident

Teachers having trouble launching Amira from HMH Ed

Resolved after 5 hours 42 minutes, affecting Single Sign-on, on September 17, 2025.

investigating Sep 17, 2025, 02:45 PM UTC

We are continuing to investigate this issue.

Started
Sep 17, 2025, 02:43 PM UTC
Resolved
Sep 17, 2025, 08:26 PM UTC
Duration
5h 42m
Detected by Pingoru
Sep 17, 2025, 02:43 PM UTC

Affected components

Single Sign-on

Update timeline

  1. investigating Sep 17, 2025, 02:43 PM UTC

    We have received reports that some teachers are unable to launch Amira via HMH Ed. Students and Administrators seem to be able to launch without issue. We are investigating this situation with urgency and will follow up with further updates.

  2. investigating Sep 17, 2025, 02:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 17, 2025, 08:26 PM UTC

    This incident has now been resolved. Thank you for your patience.

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