Resolved after 11 hours 47 minutes, affecting Amira Learning Platform, on September 22, 2025.
After implementing our planned changes, we are seeing significantly improved performance. This incident is now resolved, but we will continue to monitor for any further issues.
Affected components
Update timeline
- investigating Sep 22, 2025, 02:47 PM UTC
Amira Learning reports are loading slowly for some teachers this morning. We are investigating and will respond shortly.
- identified Sep 22, 2025, 04:00 PM UTC
Reports for some users continue to load slowly. The issue has been identified and our engineers are working on a fix. We apologize for the inconvenience and will provide further updates.
- identified Sep 22, 2025, 05:27 PM UTC
Update: to avoid a potential mid-day operational disruption, we will be implementing changes this evening after the close of school that are expected to improve today's report-loading performance issues. Thank you for your patience.
- resolved Sep 23, 2025, 11:35 AM UTC
After implementing our planned changes, we are seeing significantly improved performance. This incident is now resolved, but we will continue to monitor for any further issues.
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