Altium incident

Incident with User Identity and Workspace Management

Resolved after 46 minutes, affecting Europe and Asia, on July 17, 2025.

resolved Jul 17, 2025, 09:01 AM UTC

Incident resolved – Some users experienced license-related errors. The issue was caused by an incomplete configuration update during the deployment of a new service. The configuration has been fixed, and the problem is resolved.

Started
Jul 17, 2025, 08:14 AM UTC
Resolved
Jul 17, 2025, 09:01 AM UTC
Duration
46m
Detected by Pingoru
Jul 17, 2025, 08:14 AM UTC

Affected components

EuropeAsia

Update timeline

  1. investigating Jul 17, 2025, 08:14 AM UTC

    Investigating – We are currently investigating an issue affecting some users who are seeing license-related errors.

  2. resolved Jul 17, 2025, 09:01 AM UTC

    Incident resolved – Some users experienced license-related errors. The issue was caused by an incomplete configuration update during the deployment of a new service. The configuration has been fixed, and the problem is resolved.

Your product runs on more than Altium

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →