Resolved after 11 minutes, affecting Transfers and Withdrawable Cash and 1 more, on January 1, 2026.
All balances have now been successfully and accurately updated.
Affected components
Update timeline
- monitoring Jan 01, 2026, 11:59 AM UTC
An issue occurred during the Beginning-of-day process, resulting in a delay of approximately two hours in balance updates. Balances are now being updated. As a result, there was a delay in updating cash withdrawable, settled cash, and trade cash. Some accounts may continue to display stale or inaccurate balances until processing is complete.
- monitoring Jan 01, 2026, 12:00 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 01, 2026, 12:09 PM UTC
All balances have now been successfully and accurately updated.
- resolved Jan 01, 2026, 12:10 PM UTC
We are marking this resolved as all the balances have been updated.
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