Alpaca incident

Account activation is delayed

Resolved after 57 minutes, affecting New Account Onboarding, on February 4, 2026.

monitoring Feb 04, 2026, 07:30 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

New Account Onboarding

investigating Feb 04, 2026, 07:01 PM UTC

We are currently investigating this issue.
investigating Feb 04, 2026, 07:01 PM UTC

We are continuing to investigate this issue.
investigating Feb 04, 2026, 07:06 PM UTC

We are continuing to investigate this issue.
identified Feb 04, 2026, 07:24 PM UTC

There is an invalid message that is pushed to the queue causing the service crash.
identified Feb 04, 2026, 07:30 PM UTC

Invalid messages are removed from the queue. We are monitoring the queue and service
monitoring Feb 04, 2026, 07:30 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 04, 2026, 07:59 PM UTC

The issue is fixed and service is back to normal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.