Resolved after 7 hours 40 minutes, affecting Dashboard, on April 27, 2026.
We believe the issue with SMS based two-factor authentication for the Trading Dashboard is resolved. We are currently monitoring the service to validate.
Affected components
Update timeline
- investigating Apr 27, 2026, 12:13 PM UTC
We are currently experiencing issues with SMS two-factor authentication for the Trading Dashboard. If you cannot log in, please contact support. This does not affect our APIs or Broker Dashboard.
- identified Apr 27, 2026, 12:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 27, 2026, 07:20 PM UTC
We believe the issue with SMS based two-factor authentication for the Trading Dashboard is resolved. We are currently monitoring the service to validate.
- resolved Apr 27, 2026, 07:54 PM UTC
Login for Trading Dashboard is working normally again..
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