Alma Pay incident

General unavailability of our services

Resolved after 25 minutes, affecting Point-of-sale client and Adyen payment terminal integration and 1 more, on February 27, 2026.

resolved Feb 27, 2026, 09:56 AM UTC

Our teams have identified an internal issue that caused our services to be unavailable. We have now fixed the issue, and our services are back to normal since 11:47am Paris time.

Started
Feb 27, 2026, 09:31 AM UTC
Resolved
Feb 27, 2026, 09:56 AM UTC
Duration
25m
Detected by Pingoru
Feb 27, 2026, 09:31 AM UTC

Affected components

Point-of-sale clientAdyen payment terminal integrationBuy now pay laterCredit paymentsFragments in-page clientNepting payment terminal integrationDashboard

Update timeline

  1. investigating Feb 27, 2026, 09:31 AM UTC

    Our services are currently unavailable, our teams are investigating.

  2. resolved Feb 27, 2026, 09:56 AM UTC

    Our teams have identified an internal issue that caused our services to be unavailable. We have now fixed the issue, and our services are back to normal since 11:47am Paris time.

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