Alma Pay incident

Payment 3DS errors

Resolved after 1 hour 53 minutes, affecting Buy now pay later and Credit payments and 1 more, on March 2, 2026.

monitoring Mar 02, 2026, 04:48 PM UTC

There haven’t been any errors in the last 10 minutes. We’re still monitoring the situtation.

Started
Mar 02, 2026, 03:56 PM UTC
Resolved
Mar 02, 2026, 05:50 PM UTC
Duration
1h 53m
Detected by Pingoru
Mar 02, 2026, 03:56 PM UTC

Affected components

Buy now pay laterCredit paymentsFragments in-page client

Update timeline

  1. investigating Mar 02, 2026, 03:56 PM UTC

    We are observing payment errors due to 3DS processing issues, mainly for Crédit Agricole card payments. We are currently investigating the problem.

  2. investigating Mar 02, 2026, 04:28 PM UTC

    We’re still investigating the issue with our partners. The issue is related to some 3DS ACS provider.

  3. monitoring Mar 02, 2026, 04:48 PM UTC

    There haven’t been any errors in the last 10 minutes. We’re still monitoring the situtation.

  4. resolved Mar 02, 2026, 05:50 PM UTC

    The incident has been fully resolved.

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