Allium Outage History
Allium is up right nowPingoru has recorded 56 incidents for Allium: 52 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 110 of 720 (15%) |
| May 2026 | 5 | 69 of 744 (9%) |
| June 2026 | 3 | 47 of 720 (6%) |
| July 2026 | 5 | 232 of 744 (31%) |
| August 2026 | 1 | 15 of 744 (2%) |
| September 2026 | 8 | 266 of 720 (37%) |
| October 2026 | 0 | 0 of 591 (0%) |
Incidents, newest first
Minor March 23, 2026 Arbitrum sepolia ingestion degraded 4h 48m Batch Ingestion System
Started Mar 23, 2026, 06:19 PM UTC· resolved Mar 23, 2026, 11:07 PM UTC
- investigating Mar 23, 2026, 06:19 PM UTC
Arbitrum Sepolia is stalled at block height 252,909,123. According to our RPC providers, the Arbitrum foundation is investigating.
- resolved Mar 23, 2026, 11:07 PM UTC
This incident has been resolved.
Minor March 22, 2026 Sei ingestion degraded 1d 14h Realtime Ingestion System, Batch Ingestion System
Started Mar 22, 2026, 08:21 AM UTC· resolved Mar 23, 2026, 11:08 PM UTC
- investigating Mar 22, 2026, 08:21 AM UTC
We are currently investigating the issue.
- monitoring Mar 22, 2026, 10:32 PM UTC
Sei mainnet is now at chain tip. It remains an outage for our third party vendors, we will continue to monitor the issue.
- resolved Mar 23, 2026, 11:08 PM UTC
This incident has been resolved.
Minor March 18, 2026 Base chain ingestion degraded 3h 33m Prices Endpoints, Tokens Endpoints, Wallets Endpoints, Realtime Ingestion System and 2 more
Started Mar 18, 2026, 02:12 AM UTC· resolved Mar 18, 2026, 05:46 AM UTC
- investigating Mar 18, 2026, 02:12 AM UTC
Base chain ingestion is currently suffering an outage. We are currently investigating this issue.
- monitoring Mar 18, 2026, 02:47 AM UTC
The base chain ingestion is recovered. We are in the process of patching gaps of data in the affected window.
- resolved Mar 18, 2026, 05:46 AM UTC
The incident is resolved. We will provide a RCA separately.
Minor March 17, 2026 Observing high error rates on wallet APIs 2h 53m Wallets Endpoints
Started Mar 17, 2026, 03:00 PM UTC· resolved Mar 17, 2026, 05:53 PM UTC
- investigating Mar 17, 2026, 03:00 PM UTC
We have identified an issue with our third party database vendor. We are actively investigating the incident.
- resolved Mar 17, 2026, 05:53 PM UTC
This incident has been resolved as of 15:58UTC. We are actively working with our vendors to ensure our reliability guarantees.
Minor March 16, 2026 BigQuery data is stale 21h 16m Google Cloud Platform Google BigQuery
Started Mar 16, 2026, 09:08 PM UTC· resolved Mar 17, 2026, 06:25 PM UTC
- investigating Mar 16, 2026, 09:08 PM UTC
We are currently investigating this issue.
- resolved Mar 17, 2026, 06:25 PM UTC
This incident has been resolved.
Minor March 13, 2026 Berachain ingestion degraded 54m Wallets Endpoints
Started Mar 13, 2026, 11:33 AM UTC· resolved Mar 13, 2026, 12:28 PM UTC
- investigating Mar 13, 2026, 11:33 AM UTC
Berachain ingestion is degraded. The following products are impacted - Allium Developer for Berachain balances. We are currently investigating this issue.
- identified Mar 13, 2026, 12:17 PM UTC
We have identified the issue and rolled out mitigation measures.
- resolved Mar 13, 2026, 12:28 PM UTC
This incident has been resolved.
Minor March 1, 2026 BSC realtime data freshness is experiencing degraded freshness 3h 33m Assets Endpoints, Wallets Endpoints
Started Mar 01, 2026, 03:11 AM UTC· resolved Mar 01, 2026, 06:44 AM UTC
- investigating Mar 01, 2026, 03:11 AM UTC
We are currently investigating this issue.
- identified Mar 01, 2026, 04:44 AM UTC
We have identified the issue and rolled out mitigation measures
- resolved Mar 01, 2026, 06:44 AM UTC
This incident has been resolved.
Minor February 24, 2026 Polygon dex trades processing is experiencing degraded freshness 3d 9h Explorer Queries
Started Feb 24, 2026, 07:53 AM UTC· resolved Feb 27, 2026, 05:16 PM UTC
- investigating Feb 24, 2026, 07:53 AM UTC
We are currently investigating the issue. The following APIs may experience degraded freshness: - prices (polygon) - activities (polygon dex trades)
- identified Feb 24, 2026, 08:54 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 24, 2026, 09:33 AM UTC
Polygon dex trades data is now fresh. We are starting data patching work to recover any gaps in data and will update when done.
- resolved Feb 27, 2026, 05:16 PM UTC
This incident has been resolved.
Major February 23, 2026 Solana data stale 7h 27m Explorer Queries
Started Feb 23, 2026, 07:50 PM UTC· resolved Feb 24, 2026, 03:17 AM UTC
- investigating Feb 23, 2026, 07:50 PM UTC
We are currently investigating the issue.
- investigating Feb 23, 2026, 08:07 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 24, 2026, 01:10 AM UTC
Solana data has recovered and has been at the tip of chain since 23:21 UTC. We're verifying all the historical data in the affected time window right now.
- resolved Feb 24, 2026, 03:17 AM UTC
This incident has been resolved.
Major February 20, 2026 Allium APIs are experiencing issues 48m Explorer Queries
Started Feb 20, 2026, 11:04 PM UTC· resolved Feb 20, 2026, 11:53 PM UTC
- investigating Feb 20, 2026, 11:04 PM UTC
Allium balances and transaction APIs are experiencing issues.
- monitoring Feb 20, 2026, 11:19 PM UTC
The issue has been identified and remediated. We're continuing to monitor and ensure that it remains healthy.
- resolved Feb 20, 2026, 11:53 PM UTC
This incident has been resolved. All APIs have been healthy since 23:20 UTC.
Major February 16, 2026 Chain Ingestion Degradation 10h 40m Explorer UI, Explorer Queries
Started Feb 16, 2026, 02:06 AM UTC· resolved Feb 16, 2026, 12:47 PM UTC
- investigating Feb 16, 2026, 02:06 AM UTC
We are experiencing degraded ingestion across several blockchains. Affected services will have stale data - Allium Explorer - Allium Developer - Datashares and Datastreams We are in the process of investigation and will post hourly updates.
- identified Feb 16, 2026, 03:12 AM UTC
We have identified the issue and have rolled out a mitigation. Data freshness is improving across the components. We will carry out backfills for missing data when the system is stable. Components affected - Allium Developers - Allium Explorer - Datashares - Datastreams
- monitoring Feb 16, 2026, 04:53 AM UTC
We have isolated the issue to evm contract ingestions. Other raw entities (blocks, logs, traces, transactions) are not impacted at the moment. Our engineers are working on root-causing and rolling out a fix.
- monitoring Feb 16, 2026, 06:19 AM UTC
We have identified the root-cause and have rolled out a fix. We are continuing to monitor the ingestion and will begin data patching when the system is stable
- resolved Feb 16, 2026, 12:47 PM UTC
This incident has been resolved. EVM contract ingestions are now stable and data has been patched.
Notice February 4, 2026 Datashares freshness may be delayed 1d 2h Snowflake Snowflake Data Warehouse (Database)
Started Feb 04, 2026, 11:17 PM UTC· resolved Feb 06, 2026, 01:25 AM UTC
- investigating Feb 04, 2026, 11:17 PM UTC
We are having an issue with our our cloud provider for a critical write functionality. We are actively working with them to remediate the issue.
- resolved Feb 06, 2026, 01:25 AM UTC
This incident has been resolved.
Critical February 2, 2026 Allium Developer API outage 2h 33m Explorer Queries
Started Feb 02, 2026, 06:07 AM UTC· resolved Feb 02, 2026, 08:40 AM UTC
- investigating Feb 02, 2026, 06:07 AM UTC
We are currently investigating the issue.
- monitoring Feb 02, 2026, 06:31 AM UTC
The issue was an overloaded Clickhouse service. Mitigations have been put in place and the API is no longer experiencing high error rates. We will continue observing for system stability before closing the incident. Thank you for your patience.
- resolved Feb 02, 2026, 08:40 AM UTC
The issue is resolved. We found a regression that led to database load spike and has been addressed.
Minor January 23, 2026 Bitcoin ordinals data freshness is degraded 2h 30m
Started Jan 23, 2026, 12:33 PM UTC· resolved Jan 23, 2026, 03:04 PM UTC
- investigating Jan 23, 2026, 12:33 PM UTC
We are currently investigating this issue.
- investigating Jan 23, 2026, 12:35 PM UTC
We are continuing to investigate this issue.
- identified Jan 23, 2026, 01:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 23, 2026, 03:04 PM UTC
This incident has been resolved.
Minor December 17, 2025 Polygon chain halted 9h 49m
Started Dec 17, 2025, 07:43 PM UTC· resolved Dec 18, 2025, 05:33 AM UTC
- investigating Dec 17, 2025, 07:43 PM UTC
Polygon chain has partially halted. See https://status.polygon.technology/incidents/9ysh9zczb8ml for more details.
- resolved Dec 18, 2025, 05:33 AM UTC
RPC issue resolved and data is backfilled.
Minor December 10, 2025 Solana real time data degraded 50m Explorer Queries
Started Dec 10, 2025, 08:43 AM UTC· resolved Dec 10, 2025, 09:33 AM UTC
- investigating Dec 10, 2025, 08:43 AM UTC
We are currently investigating the issue
- resolved Dec 10, 2025, 09:33 AM UTC
This incident has been resolved.
Notice December 5, 2025 Chain Ingestion is degraded, Dashboards and Allium.so offline 2h 19m Explorer UI
Started Dec 05, 2025, 09:07 AM UTC· resolved Dec 05, 2025, 11:26 AM UTC
- identified Dec 05, 2025, 09:07 AM UTC
Cloudflare is currently having issues. Not impacted: - APIs Degraded: - app.allium.so Down: Chain ingestion - due to upstream rpc providers
- monitoring Dec 05, 2025, 09:25 AM UTC
Cloudflare has implemented a fix, and our upstream rpc providers are recovering.
- resolved Dec 05, 2025, 11:26 AM UTC
Everything is now stable and working.
Critical November 26, 2025 Allium App is currently down 19m Explorer UI
Started Nov 26, 2025, 01:01 AM UTC· resolved Nov 26, 2025, 01:21 AM UTC
- identified Nov 26, 2025, 01:01 AM UTC
We are experiencing heavy load on the Allium App and are working towards resolution. We will update shortly.
- identified Nov 26, 2025, 01:01 AM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 26, 2025, 01:21 AM UTC
This incident has been resolved.
Minor November 20, 2025 Increased latency on balances and transactions API 1h 9m Explorer Queries
Started Nov 20, 2025, 05:21 PM UTC· resolved Nov 20, 2025, 06:31 PM UTC
- investigating Nov 20, 2025, 05:21 PM UTC
We are currently investigating this issue.
- identified Nov 20, 2025, 05:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 20, 2025, 06:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2025, 06:31 PM UTC
This incident has been resolved.
Minor November 18, 2025 GitHub operations failures causing degraded data freshness in Allium's batch data ingestion system 46m Google Cloud Platform Google BigQuery, Snowflake Snowflake Data Warehouse (Database), Batch Ingestion System
Started Nov 18, 2025, 09:36 PM UTC· resolved Nov 18, 2025, 10:22 PM UTC
- identified Nov 18, 2025, 09:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 18, 2025, 10:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 10:22 PM UTC
This incident has been resolved.
Critical November 18, 2025 Cloudflare Global Network is experiencing issues, affecting Allium Services 10h 41m Explorer UI, Explorer Queries
Started Nov 18, 2025, 12:14 PM UTC· resolved Nov 18, 2025, 10:55 PM UTC
- identified Nov 18, 2025, 12:14 PM UTC
We are monitoring the situation. Allium services impacted includes: Allium App, Allium API and Batch Data Latency for services blockchains. We will provide updates on all the blockchains affected.
- identified Nov 18, 2025, 12:20 PM UTC
Batched data from the following blockchains are experiencing latency delays: alienx apechain b3 babylon cardano core dymension manta_pacific monad sanko ton x_layer
- monitoring Nov 18, 2025, 12:23 PM UTC
Allium App & API services have since recovered.
- monitoring Nov 18, 2025, 12:42 PM UTC
All services have since resumed. We are actively monitoring the situation and updates from Cloudflare.
- monitoring Nov 18, 2025, 02:29 PM UTC
Allium API and Allium App services are still affected. We are monitoring the situation
- monitoring Nov 18, 2025, 03:28 PM UTC
Allium API and Allium App services have been resumed.
- resolved Nov 18, 2025, 10:55 PM UTC
This incident has been resolved.
Major October 20, 2025 Realtime Chains with Stale Data 9h 56m Explorer Queries
Started Oct 20, 2025, 07:49 AM UTC· resolved Oct 20, 2025, 05:45 PM UTC
- identified Oct 20, 2025, 07:49 AM UTC
AWS Outage in region us-east1 impacting our realtime pipelines and causing data to be stale. AWS is aware and actively investigating.
- identified Oct 20, 2025, 01:45 PM UTC
These products are still experiencing freshness degradation: - Realtime API: EVM latest balances - Realtime API: EVM holdings - Realtime API: EVM PnL - Data shares: Snowflake AWS us-east-1 region (also inaccessible due to Snowflake AWS us-east-1 outage) - Data streams: EVM latest balances and historical balances We are still actively working on the above. These products have recovered: - Realtime API: endpoints other than those listed above - Data streams: streams other than EVM balances These products are not affected: - Allium Explorer - Allium data shares other than Snowflake AWS us-east-1
- resolved Oct 20, 2025, 05:45 PM UTC
This incident has been resolved.
Notice October 15, 2025 API endpoints have elevated 5xx errors 23m Realtime Ingestion System
Started Oct 15, 2025, 10:32 PM UTC· resolved Oct 15, 2025, 10:56 PM UTC
- investigating Oct 15, 2025, 10:32 PM UTC
We are currently investigating this issue.
- resolved Oct 15, 2025, 10:56 PM UTC
This incident has been resolved. Root cause: A configuration change was rolled out that modified data types in the cache. This was reverted initially, but the cache still stored incorrect data. All changes were reverted and the cache was cleared.
Notice October 14, 2025 Degraded ingestion for arbitrum_sepolia 4h 7m
Started Oct 14, 2025, 09:15 AM UTC· resolved Oct 14, 2025, 01:22 PM UTC
- investigating Oct 14, 2025, 09:15 AM UTC
We are working with our RPC providers to investigate the issue.
- resolved Oct 14, 2025, 01:22 PM UTC
This incident has been resolved.
Notice May 30, 2025 Degraded Abstract Testnet Performance 136d 18h
Started May 30, 2025, 02:57 PM UTC· resolved Oct 14, 2025, 09:24 AM UTC
- identified May 30, 2025, 02:57 PM UTC
RPC Provider is working with Abstract Foundation to resolve Abstract Testnet RPC issues
- resolved Oct 14, 2025, 09:24 AM UTC
Belated update. This incident was resolved as of Jun 13, 2025