Resolved after 9 hours 56 minutes, affecting Explorer Queries, on October 20, 2025.
These products are still experiencing freshness degradation: - Realtime API: EVM latest balances - Realtime API: EVM holdings - Realtime API: EVM PnL - Data shares: Snowflake AWS us-east-1 region (also inaccessible due to Snowflake AWS us-east-1 outage) - Data streams: EVM latest balances and historical balances We are still actively working on the above. These products have recovered: - Realtime API: endpoints other than those listed above - Data streams: streams other than EVM balances These products are not affected: - Allium Explorer - Allium data shares other than Snowflake AWS us-east-1
Affected components
Update timeline
- identified Oct 20, 2025, 07:49 AM UTC
AWS Outage in region us-east1 impacting our realtime pipelines and causing data to be stale. AWS is aware and actively investigating.
- identified Oct 20, 2025, 01:45 PM UTC
These products are still experiencing freshness degradation: - Realtime API: EVM latest balances - Realtime API: EVM holdings - Realtime API: EVM PnL - Data shares: Snowflake AWS us-east-1 region (also inaccessible due to Snowflake AWS us-east-1 outage) - Data streams: EVM latest balances and historical balances We are still actively working on the above. These products have recovered: - Realtime API: endpoints other than those listed above - Data streams: streams other than EVM balances These products are not affected: - Allium Explorer - Allium data shares other than Snowflake AWS us-east-1
- resolved Oct 20, 2025, 05:45 PM UTC
This incident has been resolved.
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