Allium incident

API endpoints have elevated 5xx errors

Resolved after 23 minutes, affecting Realtime Ingestion System, on October 15, 2025.

resolved Oct 15, 2025, 10:56 PM UTC

This incident has been resolved. Root cause: A configuration change was rolled out that modified data types in the cache. This was reverted initially, but the cache still stored incorrect data. All changes were reverted and the cache was cleared.

Started
Oct 15, 2025, 10:32 PM UTC
Resolved
Oct 15, 2025, 10:56 PM UTC
Duration
23m
Detected by Pingoru
Oct 15, 2025, 10:32 PM UTC

Affected components

Realtime Ingestion System

Update timeline

  1. investigating Oct 15, 2025, 10:32 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 15, 2025, 10:56 PM UTC

    This incident has been resolved. Root cause: A configuration change was rolled out that modified data types in the cache. This was reverted initially, but the cache still stored incorrect data. All changes were reverted and the cache was cleared.

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