Resolved after 4 days 1 hour, affecting Explorer UI and Snowflake Snowflake Data Warehouse (Database) and 1 more, on April 16, 2026.
The incident is resolved, and gaps of data in the affected window 16/04/2026 to 17/04/2026 (UTC) have been patched.
Affected components
Update timeline
- investigating Apr 16, 2026, 04:07 AM UTC
Our data provider is facing compute execution errors and data is failing to be refreshed. We've escalated the issue and waiting for updates.
- investigating Apr 16, 2026, 08:47 AM UTC
Our data provider is still investigating and we will provide an update as soon as they have definitive findings.
- monitoring Apr 17, 2026, 06:28 AM UTC
Our data provider has identified the issue and systems are stable now. We're currently verifying the data in Snowflake.
- monitoring Apr 20, 2026, 05:34 AM UTC
The incident is resolved, and gaps of data in the affected window 16/04/2026 to 17/04/2026 (UTC) have been patched.
- resolved Apr 30, 2026, 07:27 AM UTC
This incident has been resolved.
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